A-Z Guide
Hotel Directory
Complete guide to hotel services and local Zermatt businesses
A
Adapters
Available at reception
Air Zermatt
air-zermatt.ch | Tel: 027 570 70 00
Scenic flights and heli-skiing
• Matterhorn Standard flight 20 min.
• Matterhorn Special flight 30 min.
• Matterhorn Special XL flight 40 min.
Taxi flights to: Basel, Bern, Geneva, Lugano, Locarno, Sion, Zurich
Alpine Center
Information / Registrations | Tel: 027 966 24 66
Bahnhofstrasse 58
Various day tours, glacier hikes, heli-skiing, Gorner Gorge etc.
B
Banks
• UBS AG
Bahnhofstrasse 29 | Tel: 027 966 98 11
• Valais Cantonal Bank
Bahnhofstrasse 52 | Tel: 0848 765 765
• Raiffeisen Bank
Bahnhofstrasse 26 | Tel: 027 955 19 00
All banks with 24-hour ATM service
Bed Linen Change
Guests can request to have bed linens changed until 5:00 PM.
Please contact the reception.
C
Checkout
Please vacate rooms by 11:00 AM.
Luggage storage available at reception.
Childcare
Kibez – Municipality of Zermatt
Metzggasse 2 | Tel: 027 966 46 36
Church Services
Zermatt Parish Church:
Monday + Saturday: 7:00 PM
Sunday: 10:00 AM / 6:00 PM
Cinemas
Vernissage, film screenings as posted
Information | Tel: 027 966 69 70
D
Dentist
• Zermatt Dental Practice | Tel: 027 967 34 67
Steinmattstrasse 43
• Dr. dent. Andreas Gottschalk | Tel: 027 967 80 88
Bahnhofstrasse 58
Doctors
• Medical Center Zermatt | Tel: 027 967 11 88
Dr. Bannwart / Dr. Taugwalder
Matterstrasse 15
• Dr. Bieler / Dr. Cristiano | Tel: 027 967 44 77
Getwingstrasse 30
• Dr. Stössel | Tel: 027 967 79 79
Bahnhofstrasse 50
Emergency service see attachment
E
Electric Buses
• Mountain Railway Line GREEN: 7:00 AM – 6:10 PM
• Winkelmatten Line RED: 7:14 AM – 7:22 PM
Emergency Numbers
• Fire Emergency: 118
• Police Emergency: 117
• Emergency Center: 144
Emergency Service
Emergency service see attachment
Events
Zermatt Tourism | Tel. 027 966 81 00
Bahnhofstrasse 5
zermatt.swiss
F
Fire Department
Emergency 118
G
Golf
Golf Club Matterhorn | Tel: 027 967 70 00
9-hole golf course in Randa-Täsch
H
Hairdresser
• Angelo | Tel: 027 967 21 67
Steinmattstrasse 7
• Coiffeur Bijou | Tel: 027 967 31 80
Hofmattstrasse 14
• The Hair Loft | Tel: 077 452 00 98
Oberdorfstrasse 4
House Service
Reception, housekeeping No. 1001
I
Internet
Wireless in the hotel, Hotel Welschen Public Wi-Fi
• Printing services available at reception
L
Laundry Service
We are happy to wash and/or iron your laundry
for a fee
Library
Opening hours: Monday – Friday 4:00 PM – 7:00 PM
Tel. 027 966 22 88
Lost and Found
Town Hall | Tel: 027 966 22 33
Kirchplatz 3
Opening hours:
Mon+Wed: 8:30 AM - 11:00 AM, 2:00 PM - 4:00 PM
Tue+Fri: 8:30 AM - 4:00 PM
Thu: 8:30 AM - 11:00 AM, 2:00 PM - 5:30 PM
M
Main Entrance
The main door is closed from 9:00 PM – 7:00 AM.
You can open it with your room card using
the black box to the right of the entrance.
Massages
Available on request in the hotel,
provided by an external team
Meal Times
Breakfast: 7:30 AM – 11:00 AM
Mountain Railways
matterhornparadise.ch
Tickets available at Snow & Alpine Center and all valley stations
Municipal Administration
Administrative Office
Kirchplatz 3 | Tel: 027 966 22 11
Opening hours: 8:30 AM - 11:00 AM, 2:00 PM – 4:00 PM
Closed on Saturdays, Sundays and public holidays
Museum
Matterhorn Museum | Tel: 027 967 41 00
Kirchplatz 11
Opening hours: 2:00 PM - 6:00 PM
P
Paragliding
• Fly Zermatt Paragliding | Tel: 079 643 68 08
Bahnhofplatz 2
• Zermatt Paragliding | Tel: 079 743 43 05
Bodmenstrasse 3
Pharmacies
Night service - Night surcharge
• Amavita Pharmacy | Tel: 058 878 31 00
Bahnhofstrasse 17
• Testa Grigia Pharmacy | Tel: 027 966 49 49
Bahnhofstrasse 21
• Vital Pharmacy | Tel: 027 967 67 77
Bahnhofstrasse 05
Pillow Menu
Dear Guest
To sleep in our hotel as good as at home is important to us!
We have equipped our rooms with pillows soft 100% made out of plumes
Please let us know if you prefer one of the following and we will bring you your favourite pillow:
1. Neck support pillow
2. Pillow 'anti-allergic' with 100% polyester fiber filling
3. Pillow 'anti-allergic soft' with polyester fiber bowls
4. Pillow 'Bio-spelt' with 100% Bio-spelt filling
Police Emergency
Emergency number: 117
Regional Police - Open: 24 hours daily
am Bach 7
Post Office
Opening hours:
Mon – Fri: 8:30 AM – 12:00 PM, 1:30 PM – 5:30 PM
Saturday: 8:30 AM – 11:00 AM
Bahnhofstrasse 46 | Tel. 0848 888 888
• Post ATM 24-hour service
R
Replacement Items
Available at reception:
Pillows, blankets, shaving kit, dental hygiene kit
S
Swiss Ski and Snowboard School
See Zermatters
T
Taxi
• Christoph | Tel: 027 967 35 35
• Schaller | Tel: 027 967 12 12
W
Wellness
Enjoy our wellness area on the 1st floor
Z
Zermatters
Swiss Ski and Snowboard School
Bahnhofstrasse 58 | Tel. 027 966 24 66
Opening hours:
May - November: 8:00 AM – 12:00 PM, 3:00 PM – 6:00 PM
December - April: 8:00 AM – 7:00 PM
For more information, please contact the reception.
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